Privacy Policy

1. Overview

Forgepath API Works ("Company," "we," "us," or "our") operates this website and provides professional services in API platform strategy, governance, and operations. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact Forms: When you submit a contact, support, or service request form, we collect your name, email address, company name, role, team size, and project context.
• Business Communications: When you communicate with us via email or phone, we collect and retain those communications as necessary for service delivery and record-keeping.
• Engagement Information: If you become a client, we collect information necessary to deliver services, including technical data about your systems, architecture decisions, and organizational structure.
• Analytics: We use industry-standard analytics services (such as Google Analytics) to understand how visitors interact with our website. This may include IP addresses, browser type, referring pages, and pages visited.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide customer support
• To deliver professional services and fulfill service agreements
• To send you service-related communications and updates
• To improve our website and services based on analytics and feedback
• To comply with legal obligations and enforce our terms
• To prevent fraud and maintain security

4. Information Sharing

We do not sell, trade, or rent your personal information. We share information only in these circumstances:

• Service Providers: We may share information with third-party service providers who assist with website hosting, analytics, email delivery, and customer support under strict data protection agreements.
• Legal Compliance: We may disclose information if required by law or if we believe in good faith that disclosure is necessary to comply with legal obligations, enforce our agreements, or protect the rights, privacy, safety, or property of Forgepath, our users, or the public.
• Client Engagement: During service engagements, we may share technical information with your internal teams and authorized contractors working on your project, all under confidentiality agreements.

5. Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, and destruction. These include encryption of data in transit, secure access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience and analyze site usage. Most web browsers allow you to control cookies through their settings. You may refuse cookies, but some website features may not function properly without them.

7. Retention of Information

We retain personal information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. For website analytics, we typically retain aggregated data indefinitely. For support and service request data, we retain information for at least three years or as required by applicable law.

8. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information:

• The right to access, update, or delete your personal information
• The right to opt-out of marketing communications
• The right to request a copy of your personal data in a portable format
• The right to lodge a complaint with a relevant data protection authority

To exercise these rights, please contact us at the email address provided below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of websites we do not operate. We encourage you to review the privacy policies of any linked sites before providing personal information.

10. Children's Privacy

Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected information from a child under 13, we will take steps to delete such information and terminate the child's account.

11. International Data Transfers

If you are located outside the United States, please note that your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. These countries may have different data protection laws than your country of residence. By using our website or services, you consent to such transfers.

12. Policy Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on this page and updating the "Last updated" date. Your continued use of our website or services following the posting of changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about our privacy practices, please contact us at: